Quality & Compliance

We believe we can do good business being a good business

Working hard every day together with our local partners (on Amfori BSCI standards as a minimum requirement) in China, India, Bangladesh, Pakistan and Turkey. Our agents and merchandisers in Asia are trained and monitored by our buying team to source our products based on latest standards and requirements. They make sure production, fit, quality and labour conditions meet both legal requirements and customers standards. Because quality means “doing it right by controlling it right”, even when nobody is looking.

Social Compliance

The Cookie Company is a member of Amfori, a leading global business associaton for open and sustainable trade, bring together over 2,000 retailers, importers, brands and associations from more than 40 countries worldwide. All our suppliers have to take part in the Amfori audit program and monitor their factories to meet the Amfori standards as an absolute minimum requirement. Random audits by third parties, our local offices and by our buyers are being conducted on a regular base to monitor and control our factories. Next to our own initiatives in keeping the factory standard under control, our customers and licensors annually audit our factories as well. With this system we can assure our customers compliance at our factories is top priority and strictly controlled.

Quality control

Quality is as important to us, as it is to you. That’s why all orders are assessed on safety and chemical requirements by our own quality department, before we send the orders to the factory. Making sure goods meet all requirements. Our Quality Department filters possible risks and, if needed, have orders adjusted together with our sales department and our customers. Through our China and India offices we also do random testing as well as a final inspection. So we are as close as we want to be to meet everyone’s expectations.